Frequently Asked Questions?
Who can register to play hockey in East Lambton?
Players aged 4 – 21 who live within the geographical boundaries of ELMHA as defined by the OMHA & OWHA are eligible to register for hockey in East Lambton. Players who live outside this area are not allowed under any circumstances to play on any ELMHA travel teams. Players that live outside our boundary are encouraged to play in their designated area; otherwise they can be allowed to play Local League only in ELMHA.
How do I register to play hockey in East Lambton?
All players must register ON-LINE using Visa or MasterCard. Registration is offered each year for a limited period of time – usually the starting in early June. We encourage you to register early.
What if my family cannot afford to pay for registration, is there any way we can still play hockey?
It is important to ELMHA that all of our members feel welcomed and supported. If you are having trouble collecting the funds for registration please notify our ELMHA president Adam MacKellar via e-mail at [email protected] prior to July 6th.
Why do I need to pay a volunteer fee and submit a $300 Volunteer Cheque (Volunteer Fee)?
Volunteers help run ELMHA. Every family with a registered player in ELMHA must submit the volunteer fee – even the members of the ELMHA executive. Without the help of volunteers, the cost to operate ELMHA would be substantially higher. Every family who has a child or children registered with ELMHA must submit a Volunteer Cheque in the amount of $300. This cheque needs to be postdated for March 31st of the current season. Volunteer cheques are to be given to your teams Parent Rep once teams have been established.
There are many opportunities listed on the ELMHA website throughout the year. Every family is required to earn 3 credits. Please do not wait until near the end of the season to get all your credits.
Why do I need to pay with a credit card?
We are now performing online registration and the only way we can currently accept funds via the on-line registration system is with a credit card. This is driven by Hockey Canada (HCR) and our current web provider. To complete registration we need to have payment and so we are forced to make all families pay with a credit card.
What happens if I don’t have a Visa or MC?
Although most people do have a VISA or MC, we understand that some families might not. For this reason, our payment system is set up to allow a different name on the credit card from the name of the family registering. We would ask that you make arrangements with a family member or friend that does have a suitable credit card to make payment on your behalf and you can reimburse them directly. Another option is to purchase a prepaid credit card from your local convenience store prior to registering your son/daughter. Please contact our registrar (Paula Bates) via email if you have any further questions.
Doesn’t registration seem like a lot of money?
We are a non-profit association. Operating fees for hockey continue to increase each year with rising ice costs, HST and insurance. We strive at ELMHA to keep our costs reasonable for families as well, by offering fundraising events each year. It is important that our families participate in these events, to keep our costs affordable. NOTE: We have not had a price increase in several years. In fact we have lowered fundraising costs the past two years.
I am worried about the security of providing information over the internet?
Because ELMHA is using (HCR) Hockey Canada Registry for our players you can feel safe and secure when providing your personal information:
- All information within the members area is 128-bit encrypted (the same as online banking - remember - even if you don't personally use online banking, your bank does and as such your data is already securely stored on the internet)
- Credit card information is never stored, nor accessible to ELMHA
- With multiple back-ups, the latest firewall technology and advanced physical security, your data is secure.
Should I be concerned about privacy?
Your personal information, such as names, home addresses, email addresses and telephone numbers are private and confidential. The information provided is stored in a secure location and is accessible only by designated administrators and used only for the purpose for which you provided the information. There are no circumstances under which your sports organization, or Hockey Canada Registry will provide or sell personal information to third parties.